Shipping + Returns
Ready to ship in 2-6 business days within the UK only. Shipping upgrades available. Please enquire for shipping costs if you are an overseas customer.
If you are a local customer and would like to collect direct from my studio, please email to arrange a mutually convenient time. Please use the the discount code: LOCALA2B at the check out to receive a 10% discount for collection option only.
Orders are wrapped using bubble wrap or tissue paper within external boxes or paper packaging. Items will be double boxed where necessary. If available, I like to reuse clean packaging, to lessen the impact on the environment and to make plastic packaging that I receive have a second life.
I gladly accept returns and exchanges. Contact me within 14 days of delivery. Care is taken to get your orders to you in the estimated time frame. On receipt of returned product in its original condition, the item will be replaced or a refund issued.
Buyers are responsible for return shipping costs.
If, in the unlikely event that the item does not arrive or is damaged, please contact me asap.
I am a small maker and mistakes can happen, I will do everything I can to put things right.